PRIVACY POLICY
Edition36 Private Limited, operating under the brand name “Sketch Theory” (“Sketch Theory”, “Company”, “we”, “our”, or “us”), is committed to protecting the privacy and personal data of users of our website, services, and platforms.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal data when you access or use www.sketchtheory.co, create an account, make a purchase, submit artwork, participate in an artist collaboration, use our customization or design-generation tools, communicate with us, or otherwise interact with Sketch Theory.
We process personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000, applicable rules issued under it, and the Digital Personal Data Protection Act, 2023, together with rules and regulations brought into force from time to time.
1. ROLE OF THE COMPANY
For applicable processing activities, Edition36 Private Limited, operating as Sketch Theory, acts as the Data Fiduciary and determines the purpose and means by which personal data is processed.
Edition36 Private Limited
Horizon Daffodils
Padom Road, Vaduthala
Ernakulam – 682023
Kerala, India
2. PERSONAL DATA WE COLLECT
We collect personal data that is reasonably necessary to provide and operate our services.
A. Identity and Contact Information
We may collect:
- Name
- Email address
- Mobile number
- Billing address
- Shipping address
- Account information
- Profile information
- Information provided through third-party sign-in services such as Google authentication
B. Transaction and Order Information
We may collect:
- Order history
- Products purchased
- Order value
- Payment transaction references
- Shipping and fulfilment information
- Refund details
- Cancellation information
- Exchange and return information
Complete card details, CVVs, UPI PINs, banking passwords, and similar payment credentials are generally processed directly by our payment service providers and are not stored by Sketch Theory.
C. Artwork, Images and User-Submitted Content
Sketch Theory may allow users, artists, collaborators, or customers to submit:
- Artwork
- Illustrations
- Photographs
- Designs
- Logos
- Artist photographs
- Artist biographies
- Written descriptions
- Customization details
- Initials
- Dates or years
- Talisman selections
- Product design preferences
- Other content provided for creating or customizing products
We process this information only for purposes connected with the service requested, subject to our Terms and Conditions and any applicable artist agreement.
D. Artist and Collaborator Information
If you apply to collaborate with Sketch Theory, we may additionally collect:
- Artist name
- Portfolio information
- Biography
- Contact information
- Social media or website links
- Artwork submissions
- Licensing details
- Commercial terms
- Royalty or payout information
- Tax-related information where required
- Communications relating to the collaboration
E. Technical Information
When you access Sketch Theory, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Login information
- Session information
- Pages visited
- Website interactions
- Referring URLs
- Cookies
- Usage analytics
- Error and diagnostic information
3. PURPOSE OF PROCESSING
We may process personal data for purposes including:
- Creating and managing user accounts
- Authenticating users
- Processing and fulfilling orders
- Manufacturing products
- Customizing products
- Delivering products
- Providing order updates
- Managing returns, exchanges and refunds
- Providing customer support
- Reviewing artist applications
- Managing artist collaborations
- Processing submitted artwork
- Creating product previews or mockups
- Operating AI-assisted design features
- Preventing fraud and abuse
- Protecting our website and systems
- Maintaining transaction records
- Improving our website and services
- Conducting analytics
- Sending marketing communications where permitted
- Complying with legal obligations
- Resolving disputes
- Protecting intellectual-property rights
We will not process personal data for materially different purposes without appropriate authority, consent, or another lawful basis available under applicable law.
4. CONSENT
Where processing is based on consent, we seek consent that is free, specific, informed, unconditional and unambiguous and is provided through clear affirmative action as required under applicable law.
Depending on the relevant processing activity, consent may be obtained when you:
- Create an account
- Submit information through a form
- Place an order
- Upload artwork or images
- Opt in to marketing communications
- Use a feature requiring personal data
- Provide another clear affirmative indication of agreement
You may withdraw consent where applicable by contacting us at: support@sketchtheory.co
Withdrawal of consent will not affect processing lawfully undertaken before withdrawal. Certain services may no longer be available where the relevant personal data is necessary to provide the requested service.
5. RIGHTS OF USERS / DATA PRINCIPALS
Subject to applicable law, you may have the right to:
A. Access Information
You may request information regarding personal data processed by Sketch Theory and the processing activities carried out in relation to that data.
B. Correction and Updating
You may request correction of inaccurate personal data or completion or updating of personal information.
C. Erasure
You may request deletion of personal data where applicable.
Certain information may continue to be retained where required for: Taxation, Accounting, Legal compliance, Fraud prevention, Dispute resolution, Enforcement of contracts, or Other lawful purposes.
D. Withdrawal of Consent
Where processing is based on consent, you may withdraw that consent.
E. Grievance Redressal
You may raise a grievance regarding our collection, processing, use, storage, or handling of personal data.
F. Nomination
Where provided under applicable law, you may nominate another person to exercise applicable data rights in the event of your death or incapacity.
To exercise any of these rights, contact: support@sketchtheory.co
We may request reasonable information to verify your identity before acting on a request.
6. CHILDREN'S PERSONAL DATA
Sketch Theory does not knowingly seek to collect or process personal data from children in circumstances where such processing would not comply with applicable law.
Where processing of a child's personal data requires consent from a parent or lawful guardian, the necessary consent and verification requirements will apply.
If we become aware that personal data of a child has been collected contrary to applicable requirements, appropriate action will be taken.
7. ARTWORK AND IMAGE PROCESSING
Users may upload artwork, images, photographs, designs, or other creative material to Sketch Theory.
By submitting such content, you confirm that you have the rights or permissions necessary to provide it to Sketch Theory for the requested purpose.
The ownership and licensing of artwork are governed separately by our Terms and Conditions and, where applicable, individual artist agreements.
Submitting artwork to Sketch Theory does not automatically transfer ownership of that artwork to Edition36 Private Limited.
8. AI-ASSISTED PROCESSING
Certain Sketch Theory features may use artificial-intelligence or automated tools to generate:
- T-shirt concepts
- Apparel mockups
- Artwork placements
- Product visualizations
- Design variations
- Other creative outputs
When you use such features, artwork or other content selected by you may be transmitted to third-party technology providers used to perform the requested processing.
These providers may include cloud and artificial-intelligence service providers. Sketch Theory currently uses or may use infrastructure and services provided by companies including Amazon Web Services, Google/Firebase, OpenAI, and similar technology providers.
Such processing is limited to what is reasonably necessary to provide, secure, maintain, or improve the requested service, subject to applicable contractual and legal requirements.
Users should not upload confidential information or content belonging to another person unless they are authorized to do so.
9. DATA SECURITY
We implement reasonable technical and organizational measures designed to protect personal data from:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Alteration
- Destruction
- Misuse
These measures may include:
- Secure authentication
- Encrypted communications
- Access controls
- Restricted administrative permissions
- Cloud security controls
- Logging and monitoring
- Vendor security requirements
- Security review procedures
No electronic system can provide an absolute guarantee of security. If a personal data breach occurs, we will take action and provide notifications where required under applicable law.
10. DATA RETENTION
Personal data is retained only for as long as reasonably required for the purposes for which it was collected or where continued retention is required or permitted by applicable law.
Information may be retained for purposes including:
- Order fulfilment
- Accounting
- Taxation
- Audits
- Fraud prevention
- Legal compliance
- Customer support
- Dispute resolution
When information is no longer required, it may be deleted, anonymized, or otherwise securely disposed of.
11. SHARING OF PERSONAL DATA
We may share limited personal data with service providers where reasonably necessary to operate Sketch Theory. These may include:
- Payment processors
- Banks and payment gateways
- Logistics and courier providers
- Manufacturers
- Printing partners
- Packaging partners
- Cloud infrastructure providers
- Authentication providers
- Email and communication providers
- Analytics providers
- AI technology providers
- IT service providers
- Legal advisors
- Accountants and auditors
We may also disclose information where required by law, a court, governmental authority, regulatory authority, or for the establishment, exercise, or defence of legal claims.
12. CROSS-BORDER DATA PROCESSING
Some technology and cloud service providers used by Sketch Theory may operate infrastructure outside India. As a result, certain personal data may be processed or stored outside India.
Any such processing or transfer will be subject to restrictions and requirements prescribed under applicable Indian law.
13. COOKIES AND ANALYTICS
Sketch Theory may use cookies, local storage, pixels, analytics tools, and similar technologies. These technologies may be used to:
- Keep users logged in
- Maintain shopping carts
- Remember preferences
- Secure the website
- Measure website performance
- Identify errors
- Understand website usage
- Improve user experience
- Measure marketing effectiveness
Where required, appropriate consent will be requested before non-essential cookies or similar technologies are used. Browser settings may also allow users to block or delete cookies. Some functionality may not operate correctly when certain cookies are disabled.
14. MARKETING COMMUNICATIONS
Where permitted by applicable law or based on your consent, Sketch Theory may send communications relating to:
- New collections
- Artist collaborations
- Product launches
- Offers
- Events
- Promotions
- Sketch Theory updates
You may unsubscribe from marketing communications through the method provided in the communication or by contacting us.
Operational communications relating to orders, accounts, security, transactions, or customer support may still be sent.
15. DATA DELETION
Users may request correction or deletion of eligible personal data by sending a request to: support@sketchtheory.co
The request should contain sufficient information for us to identify the relevant account or information and understand the requested action. We may verify the identity of the requester before completing the request.
Personal data that must be retained for legal, accounting, taxation, fraud-prevention, transaction-record, contractual, or dispute-resolution purposes may not be immediately deleted. Where appropriate, confirmation may be provided once the applicable deletion request has been processed.
16. DATA BACKUPS
Sketch Theory may maintain system backups for security, disaster recovery, and business continuity.
Information deleted from active systems may remain temporarily in secured backup systems until those backups are overwritten or deleted according to our retention procedures.
17. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to external services.
Sketch Theory is not responsible for the privacy practices, content, or security of independent third-party websites. You should review the privacy policies of those services separately.
18. GRIEVANCE OFFICER
For grievances concerning privacy, personal data, or use of Sketch Theory's services, you may contact:
General Manager • Grievance Officer
Edition36 Private Limited
Horizon Daffodils
Padom Road, Vaduthala
Ernakulam – 682023
Kerala, India
Email: support@sketchtheory.co
Complaints and requests will be acknowledged and addressed within the timelines required under applicable law.
19. CHANGES TO THIS PRIVACY POLICY
Edition36 Private Limited reserves the right to modify or update this Privacy Policy from time to time to reflect changes in:
- Applicable law
- Technology
- Our services
- Business practices
- Data-processing activities
The current version will be made available on the Sketch Theory website.
For questions relating to changes to this Privacy Policy, contact: administrator@sketchtheory.co
Continued use of Sketch Theory following an update will be subject to the updated Privacy Policy, subject to any additional consent requirements imposed by applicable law.
20. CONTACT INFORMATION
Privacy & Data Requests
For privacy requests, grievances, data correction, or data deletion:
support@sketchtheory.coAdministrative Matters
For administrative matters or questions concerning changes to this Privacy Policy:
administrator@sketchtheory.coCompany
Edition36 Private Limited
Operating as Sketch Theory
Horizon Daffodils
Padom Road, Vaduthala
Ernakulam – 682023
Kerala, India